Clearing Personalisation

Sometimes a personalisation of a screen can cause errors, the easiest way to clear any personalisation errors is to reset.

1.             In your Dynamics AX instance, you will want to navigate to ‘File’->Tools->’Options’
2.             Click on ‘Usage Data’ in the ‘Options’ form that opens up (top right menu)
3.             Click on the ‘Reset’ button in the ‘Usage Data’ form that opens up (bottom right)
4.             Click ‘Yes’. NOTE: This will only reset the usage data for your user, not anyone else’s

More information can be found here à http://daxdude.blogspot.co.uk/2013/11/dynamics-ax-2012-resetclear-your-users.html